onomao OUTLET
What stays, what goes, what comes back? We put great importance on our permanent ceramic collections in order to give our customers the opportunity to buy plates even after a longer period of time or to put together the tableware set gradually - over the years. We are convinced that this also supports the sustainable approach.
Unfortunately, this is not possible with all products. So, of course, products leave our range from time to time. Home accessories in particular are constantly coming and going. However, saying goodbye to products also means making room for new ones. New ideas become reality and keep our range vibrant.
QUESTIONS & ANSWERS
Our products are created in close cooperation with small manufacturers from Portugal. If you want to know more about our producers, you can find more information here.
We usually process your order within 1-5 working days. As soon as your order has been handed over to our shipping partner, you will usually receive your order within Germany and Austria in 5-10 days. In other EU countries and Switzerland it can take up to 15 days for your order to reach you.
Within the first 14 days, you have the option of returning your products to us within the framework of the statutory right of withdrawal.Please note the requirements for a return. You can find out more here.
We offer you payment via PayPal, credit card, SOFORT transfer and invoice via external service providers. All of our payment service providers work with the highest security standards to protect your and our data and to enable a smooth and carefree payment process.
You can find more detailed explanations of the individual payment methods and payment service providers in our General Terms & Conditions.