Cancellation policy & Cancellation form


Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

A. Revocation

Right of revocation
You have the right to revoke this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the date on which you or a third party designated by you, which is not the carrier, the last goods in possession have taken or has.
To exercise your right of withdrawal, you must inform us (Wystrychowski & Wystrychowski GbR, Marienstr. 3, 50825 Cologne, Germany, Tel.: +49.221.42360320, e-mail: help@onomao.com) by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. For this purpose, you can use the attached model withdrawal form, which is, however, not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You bear the direct cost of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods not necessary for testing the quality, characteristics and functioning of the goods.

B. Cancellation form

If you want to cancel the contract, please fill out this form and send it back.
To
Wystrychowski & Wystrychowski GbR
Marienstr. 3
50825 Cologne
Germany
Email: help@onomao.com
I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Customer's name
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Customer's adress
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Customers signature (only when note on paper)
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Date
(*) Delete as applicable